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1. Introduction

This guide was created for John of God staff who are currently or will be working from home. It is designed to assist both users who are new to accessing the SJOG network from home and also those who have accessed it previously.

It is vital in this time of emergency that we maintain the integrity and security of the SJOG network.

Access to the network is limited so please ensure to disconnect from your VPN when you are not working. This will hopefully enable staff access critical applications as required.

To access the VPN you must first connect to your home Wi-Fi.

If your home Wi-Fi is not available or not strong enough it is possible to create a Wi-fi hot spot on your mobile phone and then connect your laptop to that.

Please consult steps as outlined in this document.

2. Important Points to Remember

Save regularly any work in progress (Word docs, Excel etc.) in case the VPN drops.

In the event of loss of connectivity save your work in progress to your desktop. You should upload it later when connectivity returns to your SJOG shared drive.

Should you be working on data of a sensitive nature you may want to delete this saved work in progress from your device once you have uploaded it to the secure SJOG share.

  • If you encounter password issues please contact ICT Service Desk.

3. How to make your Android mobile phone a Wi-Fi Hotspot

Steps may vary depending on the version of Android you have on your phone.

Make sure you turn off Wi-Fi on your phone when setting up hotspot if not prompted to do so.

Turn off Bluetooth to save on mobile phone battery.

On your phone

1. Press the menu icon or slide down from top of screen.

2. Press settings.

3. Press Wireless & networks. (Wi-Fi & Internet). Note that this may be nested under “Connections” heading – it will depend on which version of Android is running on your phone.

4. Press Tethering & portable hotspot. (Hotspot & tethering)

5. Press Portable Wi-Fi hotspot (Wi-Fi hotspot) to turn on the function. Again, the wording may be slightly different, depending on the Android version – it may be “Mobile Hotspot”, etc. Turn this on.

6. Make note of:
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  1. Hotspot Name
  2. Hotspot password (click to see password)

This is important as you will be prompted for them when connecting to the hotspot.

 

5. Make note of:
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  1. Hotspot Name
  2. Hotspot password (click to see password)

This is important as you will be prompted for them when connecting to the hotspot.

4. How to make your iPhone a Wi-Fi Hotspot

Steps may vary depending on what software version is on your phone.

1. Press the Settings icon – you’ll find the icon among your apps

2. Press the Personal Hotspot menu option.

3. Enable Allow Others to Join.
4. When connecting to your hotspot from your laptop, look for the phone name (in this case Paul’s iPhone) and enter the Wi-Fi password shown here when requested.

If the unlikely event that your Laptop is connected to the same iCloud account as your phone you will not need to enter a password on your when connecting to the hotspot from your laptop.

5. How to connect your Laptop to the Internet via a Mobile Phone Hotspot

5.1 Connect using an Android (Samsung etc.) mobile Phone

If you are in a location without available Wi-Fi you will need to use the Wi-Fi hotspot on your mobile phone. To use it use the following steps.

1. Select the Network icon on the taskbar. The icon that appears depends on your current connection state.

2. Select Open Network & Internet settings

3. Select Wi-Fi

4. Select Show available networks.

5. Click on your hotspot (it will be one you noted when setting it up).

6. Enter password when prompted. Hotspot as noted previously). You can check you phone if you did not write it down.

You are now connected to your Phones Wi-Fi hotspot and can now proceed to connect to the SJOG network via VPN.

5.2 Connect using Apple laptop and iPhone

On your Apple laptop

1. Click the Wi-Fi icon to show available connections

2. It may take a few seconds for your phone to appear in the list but once it does, click it.

If prompted for a password, enter the one shown on your phone.

6. How to connect and disconnect to the SJOG Network using VPN

6.1 Connecting

Your device will have an application called FortiClient installed on it which enables you to connect to the SJOG network.

You will need to login via the FortiClient before you can access such resources as your Z Drive or Outlook Inbox.